Marquee Insurance Group Commercial Truck Insurance Review
Overview
Marquee Insurance Group (MIG), established in 2014, specializes exclusively in commercial truck insurance for carriers of all sizes across the United States. MIG is recognized for offering a wide range of tailored insurance solutions, competitive rates, and a deep understanding of the trucking industry’s unique challenges. MIG partners with industry leaders like DAT and leverages a network of over 50 insurance providers to match clients with optimal coverage for their specific needs.
Coverage Options
MIG provides a comprehensive suite of coverages, including:
Commercial Auto Liability
Physical Damage (comprehensive and collision)
Motor Truck Cargo
General Liability
Bobtail Insurance
Workers’ Compensation
Occupational Accident
Errors & Omissions (E&O)
Excess/Umbrella Coverage
Surety Bonds and more
These options allow MIG to accommodate a range of trucking operations, from owner-operators to large fleets, and to tailor policies for specialized cargo or operational requirements.
Key Benefits
Industry Expertise: MIG’s team includes specialists with extensive backgrounds in transportation and risk management, ensuring knowledgeable guidance and support.
Personalized Service: Policies are customized to each client’s business, with dedicated account managers and responsive claims support.
Streamlined Client Portal: MIG offers a 24/7 online portal for instant access to certificates, policy documents, and account management, which is highly valued in the fast-paced trucking sector.
Safety Monitoring: Complimentary safety monitoring tools help clients reduce accidents and potentially lower premiums.
Value-Added Services: MIG provides down payment assistance, fuel discounts, in-house financing, and access to the National Truck Protection (NTP) Plan for mechanical breakdown coverage.
Strong Industry Partnerships: Collaborations with DAT, OTR Solutions, and other logistics and finance companies enhance the value proposition for carriers.
Customer Experience: Pros and Cons
| Pros | Cons |
|---|---|
| Wide range of customizable coverages | Mixed customer reviews regarding service and communication |
| Deep trucking industry expertise | Reports of slow response times and paperwork delays |
| Competitive rates through market shopping | Occasional issues with policy accuracy and renewal handling |
| 24/7 client portal for document access | Some complaints about financial transparency and policy misrepresentation |
| Complimentary safety and risk management tools | Service quality may vary by agent |
Customer Feedback
MIG receives both positive and negative reviews. Satisfied customers highlight significant cost savings, knowledgeable agents, and strong customer service, especially for small businesses seeking affordable policies. However, there are recurring complaints about slow response times, communication lapses, errors in policy paperwork, and issues with policy renewals or changes. Some clients have reported problems with accurate driver coverage and delays in returning premiums or handling financial matters. MIG has responded to some of these complaints by attributing delays to underwriter requirements or client cooperation, and by emphasizing their role as an intermediary.
Summary Table: Marquee Insurance Group
| Feature | Details |
|---|---|
| Founded | 2014 |
| Coverage Types | Liability, physical damage, cargo, general liability, workers’ comp, E&O, more |
| Service Area | Nationwide |
| Industry Focus | Exclusively trucking/transportation |
| Digital Tools | 24/7 client portal, safety monitoring |
| Value-Added Services | Down payment assistance, fuel discounts, NTP Plan, in-house financing |
| Customer Reviews | Mixed: praised for savings and expertise, criticized for service and paperwork delays |
| Partnerships | DAT, OTR Solutions, CDL360, and others |
Conclusion
Marquee Insurance Group is a strong contender for trucking businesses seeking industry-specific expertise, a broad spectrum of coverage options, and value-added services. Their digital tools and safety resources are well-suited for modern carriers. However, potential clients should be aware of mixed customer service reviews and ensure clear communication with their assigned agent to avoid paperwork or policy handling issues. For those prioritizing tailored coverage and industry partnerships, MIG remains a notable choice in the commercial trucking insurance market.